Terms & Service

Last updated: February 2026

Welcome to The Pueblo Poppy. By accessing or using our website (thepueblopoppy.com) and purchasing our products, you agree to the following Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you may not use our site or services.

1. General Information

The Pueblo Poppy is a small, Colorado‑based boutique offering curated and soon‑to‑be‑handcrafted bath and gifting products. These Terms of Service apply to all visitors, customers, and users of our website.

We reserve the right to update or change these terms at any time. Continued use of the site means you accept any changes.

2. Online Store Terms

  • You must be at least 18 years old to make a purchase.
  • You agree not to use our products for any unlawful or unauthorized purpose.
  • You may not attempt to interfere with the security or functionality of our website.

3. Product Information

We work hard to ensure our product descriptions, photos, and details are accurate. However:

  • Colors may vary slightly due to screen settings.
  • Handmade or small‑batch items may have natural variations.
  • We may limit quantities or discontinue products at any time.

If a product is listed with an error (pricing, description, availability), we reserve the right to correct it.

4. Pricing & Payments

All prices are listed in USD. We may change prices at any time without notice.

We accept major payment methods offered at checkout. By completing a purchase, you confirm that:

  • You are authorized to use the payment method.
  • The information you provide is accurate and complete.

5. Shipping & Delivery

Shipping times are estimates and may vary due to carrier delays, weather, or order volume.

Once an order is shipped:

  • Responsibility transfers to the carrier.
  • Lost or delayed packages must be handled through the carrier’s claim process.

We do not guarantee delivery dates.

6. Returns & Refunds

We want you to love your order. If something arrives damaged or incorrect, please contact us within 7 days of delivery with photos and your order number.

Due to the nature of bath and personal‑care items, most products are non‑returnable unless damaged or defective.

We reserve the right to approve or deny refund requests based on the situation.

7. Personal Information

Your submission of personal information through the site is governed by our Privacy Policy. Please review it to understand how your information is used.

8. Prohibited Uses

You may not use our site or products to:

  • Violate any laws or regulations
  • Harass, abuse, or harm others
  • Upload malicious code
  • Attempt to access restricted areas of the site
  • Copy, resell, or exploit any part of the site without permission

9. Intellectual Property

All content on The Pueblo Poppy website — including text, images, graphics, branding, and product descriptions — is the property of The Pueblo Poppy and may not be copied, reproduced, or used without written permission.

10. Third‑Party Services

Our store may use third‑party providers (such as payment processors or shipping carriers). These providers have their own policies, and we are not responsible for their actions or errors.

11. Limitation of Liability

The Pueblo Poppy is not liable for:

  • Allergic reactions or sensitivities
  • Misuse of products
  • Delays or issues caused by shipping carriers
  • Losses resulting from website downtime or technical issues

You agree to use our products responsibly and according to any instructions provided.

12. Governing Law

These Terms of Service are governed by the laws of the State of Colorado.

13. Contact Information

For questions about these Terms of Service, please contact us